Connecting the plug should be the simplest part of charging. In practice, it's often where things go wrong — especially in winter.
A connector that requires two hands to grip, twist, and push simultaneously is a barrier for anyone with limited hand strength, an arm injury, or who needs one hand free for balance. Good connector design separates these actions so they can be done sequentially with one hand.
Picture this
It's −15°C. You're wearing a thick coat and winter gloves. The charger screen is mounted high on a concrete base — you have to stretch forward to tap the payment pad. The cable is stiff and heavy. It takes both hands and two attempts to click in the connector. By the time you're done, you're cold, off-balance, and frustrated.
Now imagine the same charger with a swing arm taking the cable weight, a screen angled toward you at a comfortable height, and a connector that clicks in with one firm push. Same weather, same temperature — but you get back in your car without strain.